Refund

Refund Policy

Use this guide from Stanley1913 to review returns, exchanges, and refunds. This page applies specifically to stanleybrook1317.shop.

Stanley1913: order problems
Stanley1913 publishes this order problems guidance for customers using stanleybrook1317.shop. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Stanley1913: eligibility
For Stanley1913 customers at stanleybrook1317.shop, this section explains eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Stanley1913 handles refund timing
The following refund timing guidance applies to the Stanley1913 storefront at stanleybrook1317.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Stanley1913 customers should know about condition of returns
The following condition of returns guidance applies to the Stanley1913 storefront at stanleybrook1317.shop. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Stanley1913: starting a request
For Stanley1913 customers at stanleybrook1317.shop, this section explains starting a request. When requesting a return or exchange, contact us at support@stanleybrook1317.shop before sending the item. Once the request is approved, Stanley1913 will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Stanley1913: support
For Stanley1913 customers at stanleybrook1317.shop, this section explains support. For return or exchange assistance, contact support@stanleybrook1317.shop or 512-897-8206.

Details from Stanley1913 on exceptions
For Stanley1913 customers at stanleybrook1317.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Merchant Information
Business name: Stanley1913
Brand name: Stanley1913
Email: support@stanleybrook1317.shop
Phone: 512-897-8206
Physical address: 594 Ferndale Ln, Minoa, New York, 13116, United States